Service Bulletin SB-2026-04: Pulse Gateway Firmware 4.11.2 Recall

By Diana Chu·Updated 2026-05-28·1,877 views·4.3

Bulletin Number

SB-2026-04 — Issued 2026-05-28 — Severity: High

Affected Units

Pulse Gateways (P/N PP-PLS-GW-4) that received firmware 4.11.2 between 2026-05-20 and 2026-05-27.

Issue

A regression in the J1939 CAN parser can cause the gateway to discard trailer sensor packets when the tractor reports a stale wheel-based speed signal. Result: trailer positions display 'No Data' in the Fleet Console despite sensors being healthy.

Remediation

PressurePro has staged firmware 4.11.3 to all affected gateways. Force-refresh from Administration → Firmware → Force Check on any gateway showing the issue. No hardware replacement is required.

Verification

After the update completes (approximately 4 minutes), all previously reporting trailer positions should return to normal state within one heartbeat cycle.

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